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Case study

How a consulting company built nearshore operations support with Global Squirrels

A New York consulting corporation needed reliable full-time support for corporate leaders while keeping hiring flexible and cost conscious. Global Squirrels helped the company hire a nearshore operations assistant from Latin America with strong time zone overlap. Global Squirrels managed sourcing, screening, equipment verification, interview coordination, onboarding, time tracking, payroll, and HR support, giving internal leaders dependable operational capacity daily.

nearshore operations assistant
0
monthly support
0 hours
to get qualified candidates
2 - 3 days

Executive summary: Adding full-time nearshore operations support without expanding local payroll

A New York based consulting corporation needed additional operational capacity for its corporate leaders and internal teams. The company was exploring offshore hiring for several roles, including executive assistants, marketing support, operations assistants, and higher level finance positions.

Its immediate priority was a full-time operations assistant who could work closely with the US team, maintain overlapping business hours, and provide dependable day-to-day administrative and operational support.

Rather than limiting the search to New York based candidates, the company partnered with Global Squirrels to hire a remote professional from Latin America. A nearshore candidate offered the time zone compatibility the organization needed while creating access to a broader international talent pool.

Global Squirrels managed candidate sourcing, initial screening, equipment verification, interview coordination, onboarding, contractor payments, time tracking, and ongoing HR administration.

The company received screened candidate profiles within 2 to 5 business days and hired a full-time Latin America based operations assistant. The new team member added approximately 160 hours of operational capacity each month while working according to the client’s required US business hours.

About client: New York consulting corporation expanding its remote corporate support team

The company wanted remote employees who could integrate into its existing operations rather than work independently with limited interaction.

The challenge: Expanding corporate support while maintaining control over hiring quality

The organization was not simply looking for inexpensive offshore labor.

It already had an established recruitment process and wanted international hiring to fit within that process rather than replace it.

The internal recruiting team typically used several stages of candidate evaluation, including phone interviews, assessments, recruiter reviews, and final interviews with hiring managers.

Any international staffing partner therefore needed to accommodate the client’s existing process.

The company also had several practical concerns.

First, candidates needed reliable equipment and the ability to work professionally from a remote environment.

Second, working hours had to align with the company’s US time zone. A lower salary would provide little value if leaders routinely had to wait until the following day to receive support.

Third, the recruitment team needed transparency. They wanted to review candidate resumes, experience, compensation expectations, and supporting information before interviews.

Finally, the organization wanted flexibility. As staffing needs changed, the company needed a straightforward way to hire, replace, or terminate remote team members without creating unnecessary administrative complications.

The solution: A full-time Latin America operations assistant with US time zone alignment

Global Squirrels recommended beginning with the highest priority requirement: a full-time operations assistant sourced from Latin America. The nearshore model allowed the company to combine international hiring with meaningful overlap during US business hours.

Global Squirrels sourced candidates based on the client’s specific role requirements and screened them before presenting profiles.

The screening process considered:

  • Relevant operations and administrative experience
  • Full-time availability
  • Communication skills
  • Time zone compatibility
  • Spanish language capability where preferred
  • Remote work readiness
  • Internet and equipment availability
  • Compensation expectations
  • Ability to work within the client’s existing processes

Candidate equipment was also verified during pre-screening, helping the company avoid discovering technology limitations after making a hiring decision.

The client maintained full control over final selection. Global Squirrels supported recruitment and administration, while the consulting company decided who to interview, how many interview stages to conduct, which assessments to use, and who ultimately received an offer.

The selected Latin America based operations assistant joined the company full-time and began working according to the client’s required schedule.

How the hiring process runs: From candidate screening to full-time onboarding

1. Submit the hiring requirements

The client defined the position, required experience, preferred location, working hours, language preferences, and responsibilities.

For the initial hire, nearshore location and time zone alignment were important requirements.

2. Source and pre-screen candidates

Global Squirrels searched its talent network and external recruiting channels for candidates matching the request.

Remote work readiness was checked during screening, including equipment availability and the candidate’s ability to work reliably from home.

3. Receive candidate profiles within 2 to 5 business days

The client received screened profiles containing resumes, relevant candidate information, and compensation details.

This allowed the internal recruiting team to evaluate talent before scheduling interviews.

4. Follow the client’s existing interview process

Rather than forcing the company into a standardized interview model, Global Squirrels supported its established workflow.

The client could conduct recruiter calls, assessments, multiple interview rounds, and final hiring manager interviews.

Additional candidates could also be requested when the initial shortlist did not produce the right match.

5. Complete onboarding

After the company selected its preferred candidate, onboarding began following the required deposit and employment setup.

Global Squirrels supported the administrative process while the company retained responsibility for daily responsibilities, training, goals, and performance.

6. Track working hours

The employee used Global Squirrels’ Squirrel Tracker system to record working hours and breaks.

Timesheets could be prepared according to the client’s preferred reporting schedule, giving the company visibility into remote working hours while allowing managers to remain responsible for actual task performance.

Results: 40 Weekly Hours of Nearshore Operations Support

The company’s first international hire provided an immediate increase in corporate support capacity.

1 full-time nearshore operations assistant

The organization added a dedicated team member instead of relying on part-time or task based freelance support.

40 hours of operational support each week

The new hire worked full-time and followed the company’s required business schedule.

Approximately 160 hours of support each month

Corporate leaders gained consistent capacity for administrative coordination, operational follow-up, documentation, scheduling, and recurring support activities.

2 to 5 business days to receive screened profiles

Global Squirrels reduced the amount of time the internal recruiting team needed to spend identifying and initially screening international candidates.

Time zone aligned collaboration

The Latin America based hire could communicate with US team members during overlapping working hours, helping the organization maintain responsive day-to-day operations.

Verified remote work readiness

Equipment and remote work capability were checked during screening, reducing uncertainty before onboarding.

The successful first placement also gave the company a repeatable framework for future international roles across executive support, marketing, operations, and finance.

Testimonial: Getting nearshore support without giving up control of the hiring process

Testimonial - Getting nearshore support without giving up control of the hiring process

Why companies choose Global Squirrels

Global Squirrels helps businesses build full-time international teams without removing the hiring manager from the decision-making process.

Companies can use Global Squirrels to source talent across functions such as operations, marketing, administration, finance, sales, technology, and customer support.

Support can include:

  • International candidate sourcing
  • Initial candidate screening
  • Resume and profile review
  • Interview coordination
  • Remote equipment verification
  • Background checks when requested
  • Contractor and employee onboarding
  • Time tracking
  • Payroll administration
  • HR support
  • Replacement hiring support

Clients continue to manage responsibilities, performance expectations, workflows, and business priorities.

This model gave the consulting company the flexibility to access international talent while preserving the recruitment standards and management practices already established internally.

Build a remote team that works on your schedule.

Hire full-time operations assistants, executive assistants, marketing professionals, and other remote talent from Latin America and global markets. Global Squirrels handles sourcing, screening, onboarding, payroll, time tracking, and HR support while your team maintains control over interviews, performance, and daily operations.