Case study
How a Canadian company hired a trilingual remote appointment setter and reduced payroll costs
A Canadian company needed a full-time appointment setter fluent in English, Hindi, and Punjabi without the cost of a local hire. The business partnered with Global Squirrels to hire overseas for 160 monthly hours. Global Squirrels handled sourcing, screening, interviews, onboarding, payroll, taxes, and HR support, helping the company lower payroll costs while retaining full control over daily employee performance.
Executive summary: Building full time sales support at a lower payroll cost
A Canadian business needed a full-time appointment setter who could communicate fluently in English, Hindi, and Punjabi. The role required 160 hours of monthly support, but the company wanted to avoid the cost of adding another local salesperson or appointment setter.
The client explained that overseas hiring only made sense if it created a meaningful payroll advantage while still delivering strong customer-facing communication. Local candidates were available, so the company needed the right language combination at a substantially lower monthly cost.
Global Squirrels helped the business hire a remote appointment setter from its international talent network. Screening focused on language fluency, communication skills, internet reliability, salary expectations, and suitability for full-time appointment-setting work.
Candidate profiles were available within 3 to 5 business days. The selected professional joined full-time while Global Squirrels handled employment administration, payroll, taxes, benefits where applicable, and ongoing HR support.
The company gained 160 hours of monthly appointment-setting capacity while keeping staffing costs materially below the local payroll benchmark discussed during planning.
About client: Canadian business seeking multilingual sales support
The company already had access to candidates in Canada. Its challenge was not simply finding applicants. It needed a multilingual hire whose cost structure made overseas recruitment worthwhile.
The challenge: Reducing payroll without compromising language fit
The client had a clear financial benchmark. Hiring locally would create a significantly higher monthly payroll commitment, while the target budget for an overseas appointment setter was approximately CAD 1,000.
Cost alone, however, could not determine the hire.
The appointment setter needed to speak fluent English, Hindi, and Punjabi. That narrowed the available talent pool and made communication screening critical. The employee would speak directly with prospects, so weak language fluency could reduce appointment quality even if the hire was inexpensive.
The client also wanted a full-time employee working roughly 160 hours per month. The company needed predictable availability rather than occasional freelance support.
Flexibility mattered as well. The client did not want a long-term commitment before seeing how the employee performed. Clear pricing, manageable risk, and the ability to end the relationship if necessary were important.
The solution: A trilingual remote appointment setter from the global talent pool
Global Squirrels built the search around the confirmed requirements rather than presenting generic virtual assistant profiles.
The HR team filtered candidates by language ability, compensation expectations, work availability, communication quality, equipment, and internet reliability. Candidates were contacted before being presented to the client so basic suitability could be established in advance.
The search could draw from India, the Philippines, Mexico, and other international markets. For this role, access to Indian talent was especially relevant because of the English, Hindi, and Punjabi requirement.
Global Squirrels also provided a transparent pricing structure combining employee payroll with a fixed service fee. The example discussed during the demo placed a full-time overseas hire close to the client’s CAD 1,000 monthly target, compared with a much higher local payroll estimate.
The client retained responsibility for daily tasks, goals, coaching, and performance. Global Squirrels acted as the recruitment, payroll, and HR partner.
How the hiring process runs: From multilingual screening to onboarding
Step 1: Define the Requirement
The client documented the role, languages, schedule, budget, skills, and expected appointment-setting responsibilities.
Step 2: Source Multilingual Candidates
Recruiters searched the candidate pipeline for professionals matching the English, Hindi, and Punjabi requirements.
Step 3: Pre-Screen Communication and Remote Readiness
Global Squirrels verified communication ability, salary expectations, internet quality, equipment readiness, and full-time availability.
Step 4: Review Candidate Profiles
Within 3 to 5 business days, the client received shortlisted profiles with resumes, cover letters, and compensation expectations.
Step 5: Interview and Evaluate
The client selected preferred candidates and provided interview slots. Global Squirrels coordinated interviews and supported additional assessments when requested.
Step 6: Finalize the Offer and Onboarding
After selection, offer documentation defined responsibilities, work hours, compensation, start date, and requested confidentiality terms. A one-month refundable deposit was collected after hiring, and Global Squirrels began payroll and HR administration.
Results: 160 monthly hours of multilingual appointment setting capacity
The business successfully added a full-time remote appointment setter without taking on the cost structure of another Canadian hire.
The new employee provided approximately 160 hours of monthly support and matched the required English, Hindi, and Punjabi language profile. This gave the company a dedicated resource for prospect conversations while preserving the communication requirements that made the search more specialized.
The hire also aligned closely with the client’s overseas staffing budget. Rather than paying the local payroll level discussed during the demo, the company used an international compensation structure designed to create a meaningful cost advantage.
Qualified profiles were delivered within 3 to 5 business days, reducing the time the internal team would otherwise have spent advertising, filtering applicants, and checking language fit.
The client retained operating control over targets, training, schedules, and performance while Global Squirrels handled payroll and HR administration.
The arrangement also avoided a long-term service commitment, giving the business flexibility as it tested and expanded its international staffing model.
Testimonial: Making overseas hiring economically worthwhile
Why companies choose Global Squirrels
Companies do not always hire internationally because local talent is unavailable. Sometimes the goal is to build more capacity at a cost that supports growth.
Global Squirrels helps businesses recruit remote professionals based on specific language, skill, schedule, location, and budget requirements. The service combines candidate sourcing with screening, interview coordination, onboarding, payroll administration, and ongoing HR support.
Clients remain involved in the hiring decision. They review profiles, conduct interviews, choose the employee, and manage day-to-day performance after onboarding.
Pricing is visible before the hiring commitment. Candidate pay and service costs are presented clearly so employers can compare international hiring with local staffing alternatives.
For this Canadian company, the model solved a specific challenge: finding a full-time appointment setter fluent in three languages while making the economics of outsourcing worthwhile.
The company gained 160 hours of monthly support, received candidates within days, preserved direct control over performance, and created a more cost-conscious way to expand its sales capacity.
Lower hiring costs without lowering your talent requirements.
Hire full-time remote appointment setters with the language skills, schedule, and experience your business needs. Global Squirrels handles sourcing, candidate screening, interviews, onboarding, payroll, taxes, and HR administration while your team retains control over training, performance, and daily sales activity.