Bilingual Remote Receptionist / Legal Assistant

Mexico | Colombia | Peru | Costa Rica
Fluency in both Spanish and English (spoken and written), Excellent customer service and interpersonal skills, Strong organizational skills and attention to detail, Reliable, self-motivated, and able to work independently in a remote setting, Comfort with phones, email, scheduling tools, and basic computer software, Discretion and the ability to handle confidential and sensitive information, Prior experience as a receptionist or assistant in any field, Familiarity with a law office or other professional services environment, Experience working with clients facing difficult circumstances

Job Duties:

  • ***$1500 USD per month***

  • Answer and direct incoming calls, emails, and messages professionally and warmly, in both English and Spanish.

  • Greet and communicate with clients, courts, and opposing counsel, often during emotionally sensitive situations.

  • Schedule appointments and consultations and maintain the attorney's calendar.

  • Assist with client intake and gathering preliminary information.
  • Translate and interpret between English and Spanish for clients and documents as needed.

  • Organize and maintain client files and firm records with strict confidentiality.

  • Provide general administrative and legal assistant support to the attorney.

  • Follow up with clients to keep them informed and reassured throughout their matters.

Education Requirements:

Must have a High School Diploma
Good to have a Bachelor’s Degree
Good to have a Associate’s Degree

Skill Requirements:

Must have 5+ years of experience in Fluency in both Spanish and English (spoken and written)
Must have 3+ years of experience in Excellent customer service and interpersonal skills
Must have 1+ years of experience in Strong organizational skills and attention to detail
Nice to have knowledge in Reliable, self-motivated, and able to work independently in a remote setting
Must have 2+ years of experience in Comfort with phones, email, scheduling tools, and basic computer software
Must have 3+ years of experience in Discretion and the ability to handle confidential and sensitive information
Nice to have knowledge in Prior experience as a receptionist or assistant in any field
Nice to have knowledge in Familiarity with a law office or other professional services environment
Must have 2+ years of experience in Experience working with clients facing difficult circumstances

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