Virtual Assistant

• Manage scheduling, appointments, and calendar coordination

Respond to patient inquiries by phone, email, or text

Assist with patient intake forms and administrative paperwork

Follow up with new leads, prospective patients, and existing patients

Verify insurance information and assist with insurance-related administrative tasks

Maintain accurate patient and contact information

Make reminder and follow-up calls

Manage emails, messages, and general administrative communication

Assist with billing, referrals, authorizations, and documentation as needed

Coordinate communication between therapists, patients, physicians, and referral sources

Perform general administrative and data-entry tasks